Frequently asked questions

Where's My Package?

All orders are backed with a tracking number that is sent to the purchasing email address you used to make your purchase.

All orders are backed with a tracking number that is sent to the purchasing email address you used to make your purchase.

When do you ship out orders?

We try to ship all orders before 10 am MDT the same day. We do not ship on non mailing holidays and on Sundays.

We try to ship all orders before 10 am MDT the same day. We do not ship on non mailing holidays and on Sundays.

What if I don't like the scent of the product?

We provide a scent guarantee. If for some reason the scent is not what you expected we will make the situation right. Please provide a photo of the product with your inquiry.

We provide a scent guarantee. If for some reason the scent is not what you expected we will make the situation right. Please provide a photo of the product with your inquiry.

Do you sell wholesale?

Yes. Please provide all the necessary details so that we can best help you succeed.

Yes. Please provide all the necessary details so that we can best help you succeed.

What can I do to help Kilt Beard Company reach more bearded men?

We have ambassador programs, affiliate programs, sponsorships, and other opportunities. Please let us know about your awesomeness.

We have ambassador programs, affiliate programs, sponsorships, and other opportunities. Please let us know about your awesomeness.

Still got Q's?

Direct your customers towards an FAQs page or somewhere they can find out more information

See FAQs

Contact us

Have a question, or want a product recommendation? Get in touch.

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Our store

123 Fake St.
Toronto, Canada

Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm